Privacy Policy

Privacy Policy

Last updated: June 2026

KAAM (kaam.ae) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

When you use our store, we may collect the following types of information:

  • Personal identification information: Name, email address, phone number, billing and shipping address.
  • Payment information: Credit/debit card details (processed securely via our payment gateway — we do not store card numbers).
  • Order information: Items purchased, order history, and transaction records.
  • Device and usage data: IP address, browser type, pages visited, and referring URLs, collected automatically via cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.
  • Send order confirmation and shipping notifications.
  • Respond to customer service enquiries.
  • Improve our website, products, and services.
  • Send promotional communications (only with your consent — you may opt out at any time).
  • Comply with legal obligations under UAE law.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

  • Shipping and logistics partners: To fulfill and deliver your orders.
  • Payment processors: To handle secure transactions.
  • Shopify: Our e-commerce platform provider. View Shopify's Privacy Policy.
  • Analytics providers: For website performance analysis (e.g., Google Analytics).
  • Legal authorities: When required by UAE law or to protect our rights.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can disable cookies through your browser settings, though this may affect some website functionality.

We use cookies for:

  • Maintaining your shopping cart session.
  • Remembering your preferences.
  • Analyzing site traffic (via Google Analytics).

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by UAE law. Order records are retained for a minimum of 5 years for legal and accounting compliance.

6. Your Rights

Under applicable UAE data protection regulations, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data (subject to legal obligations).
  • Withdraw consent for marketing communications at any time.

To exercise any of these rights, contact us at info@kaam.ae.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. Our website uses SSL encryption for all data transmissions.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing personal information.

9. Children's Privacy

Our store is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our site after changes constitutes acceptance of the updated policy.

11. Contact Us

For any questions or concerns regarding this Privacy Policy: